About Me
Hello there, I'm Jacky!
I'm a Product Designer with over 5 years of industry experience, specializing in enterprise SaaS and AI-driven products. My professional work has focused on complex systems that support multi-role workflows and long-term scalability.
Most recently, I was the Lead UX/UI Designer at ClearBlade, where I joined as the company's first UX/UI designer, hired & managed 3 junior designers, established an end-to-end design process, and led several 0-to-1 projects for enterprise software solutions used by major Fortune 500 and public-sector organizations.
I earned my B.S. in Neuroscience from Loyola University Chicago, which has given me a deeper, scientific understanding of user behavior and decision-making.
I've also applied my UX practice beyond B2B SaaS, working on non-profit and consumer-facing products as well.
Beyond Product Design
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