About

Me

Yep, that's me!

Yep, that's me!

My Work / Background

Hi there! I'm Jacky. I’ve been a UX/UI and Product Designer for five years. I've worked in a variety of spaces, including B2B enterprise, non-profit, and consumer-facing products. enterprise SaaS and AI-driven products. My work has centered around designing complex systems that help real-world professionals make business-driving decisions.

As Lead UX/UI Designer at ClearBlade,

  • I helped build a structured, user-centered design process from the ground up, and grew the UX/UI design team from just myself to 3 UX/UI designers at its height.

  • I led design initiatives for an enterprise asset monitoring platform used by Fortune 500 and public-sector organizations.

  • I designed for complex multi-role environments, worked in ambiguous problem spaces, and collaborated closely with product and engineering teams to translate open-ended client requests into intuitive user experiences that would scale seamlessly as the products grew.

I studied Neuroscience at Loyola University Chicago, which has shaped how I think about human behavior and decision-making. I continue to apply these designing data-heavy and AI-assisted interfaces.

How I approach design

  • I believe good user experiences emerge from close, consistent collaboration between design, product, and engineering.

  • I prioritize getting a strong foundational understanding of the problem-space before jumping into trying to solve anything. I believe intentional user research and asking lots of questions early on–and throughout the design process–are essential to creating a good product.

  • Systems-thinking: I try to step back and look at the bigger picture and all of the interconnected factors and relationships involved in my users' journeys.

  • I focus on long-term product vision and scalability rather than the individual features.

  • I thrive at turning loosely defined problems into a clear, focused design direction.

Beyond

Product Design

Jacky James

UX/UI Designer

Jacky James

UX/UI Designer

UX/UI Designer

Art & Illustration

I love to paint & draw in my free time. I find that it translates into my work as a Product Designer well, as good visual design is a core aspect of creating a product that is both usable and delightful.

Jacky James

UX/UI Designer

Jacky James

UX/UI Designer

UX/UI Designer

Art & Illustration

I love to paint & draw in my free time. I find that it translates into my work as a Product Designer well, as good visual design is a core aspect of creating a product that is both usable and delightful.

Jacky James

UX/UI Designer

Jacky James

UX/UI Designer

UX/UI Designer

Art & Illustration

I love to paint & draw in my free time. I find that it translates into my work as a Product Designer well, as good visual design is a core aspect of creating a product that is both usable and delightful.

Grand Teton National Park, Wyoming

UX/UI Designer

Safari time in Uganda

UX/UI Designer

Xochimilco, Mexico

UX/UI Designer

Miyajima, Japan

Traveling

I've been doing Tae Kwon Do for about 3 years now. It's taught me so much, especially in terms of the central principles, like:

I've been doing Tae Kwon Do for about 3 years now. It's taught me so much, especially in terms of the central principles, like:

  • Integrity - Helps remind me to always do right by my users.

Grand Teton National Park, Wyoming

UX/UI Designer

Safari time in Uganda

UX/UI Designer

Xochimilco, Mexico

UX/UI Designer

Miyajima, Japan

Traveling

I've been doing Tae Kwon Do for about 3 years now. It's taught me so much, especially in terms of the central principles, like:

I've been doing Tae Kwon Do for about 3 years now. It's taught me so much, especially in terms of the central principles, like:

  • Integrity - Helps remind me to always do right by my users.

Grand Teton National Park, Wyoming

UX/UI Designer

Safari time in Uganda

UX/UI Designer

Xochimilco, Mexico

UX/UI Designer

Miyajima, Japan

Traveling

I've been doing Tae Kwon Do for about 3 years now. It's taught me so much, especially in terms of the central principles, like:

I've been doing Tae Kwon Do for about 3 years now. It's taught me so much, especially in terms of the central principles, like:

  • Integrity - Helps remind me to always do right by my users.

UX/UI Designer

Tae-Kwon-Do

I've been doing Tae Kwon Do for about 3 years now. It's taught me so much, especially in terms of the central principles, like:

I've been doing Tae Kwon Do for about 3 years now. It's taught me so much, especially in terms of the central principles, like:

  • Integrity - Helps remind me to always do right by my users.

UX/UI Designer

Tae-Kwon-Do

I've been doing Tae Kwon Do for about 3 years now. It's taught me so much, especially in terms of the central principles, like:

I've been doing Tae Kwon Do for about 3 years now. It's taught me so much, especially in terms of the central principles, like:

  • Integrity - Helps remind me to always do right by my users.

UX/UI Designer

Tae-Kwon-Do

I've been doing Tae Kwon Do for about 3 years now. It's taught me so much, especially in terms of the central principles, like:

I've been doing Tae Kwon Do for about 3 years now. It's taught me so much, especially in terms of the central principles, like:

  • Integrity - Helps remind me to always do right by my users.

Other

Design Work

Freelance Design Projects

Outside of UX, I've done a number of freelance design projects.

Have a question or want to work together? Let's get in touch!

Contact Me

Have a question or want to work together? Let's get in touch!

Contact Me

Have a question or want to work together? Let's get in touch!

Contact Me